If you see the message 'You don't have permission to access that page' when trying to enter a course, it usually means there is a problem with your account permissions or subscription status. This guide will help you identify the cause and restore your access.
Common Symptoms
You see 'You don't have permission to access that page' after logging in.
Courses you previously accessed now show an error or are locked.
Causes
This error usually occurs if your subscription is inactive or has recently changed. For example, if you cancel your membership and then re-subscribe (especially using a different plan), the system may temporarily revoke your access while it updates your account.
Technical issues, such as outdated browser data or security software blocking the site, can sometimes also cause permission errors.
Solutions
In most cases, access is restored automatically after your subscription is updated. If not, our team is happy to help.
Verification
Once resolved, you should be able to open all courses and view lessons without errors. If you still see a permission message, please reach out to support.